The Clearinghouse Academy is the place to come to put it all together.

Here you can learn the basics and more on how to use your Clearinghouse services. You can also find out how our services work together to provide the maximum benefit to the education community, students, and others.

Explore our resources.

Who is the National Student Clearinghouse?

The National Student Clearinghouse offers services for both secondary and postsecondary institutions, students and alumni, educational organizations and researchers, and many more. Our mission is to serve the education community by facilitating the exchange and understanding of student enrollment, performance and related information. And we do it with an unwavering commitment to student privacy.

Find out more.

Read our blog.

The Clearinghouse Today blog offers the latest news on the National Student Clearinghouse, our services and research reports, tips, how-to’s, and much more. You can also subscribe to our newsletters, so you never miss the important information you need to know about your Clearinghouse services.

Check it out.

Putting It All Together: The Clearinghouse on Your Campus

Learn how our free and low-cost services can make a world of difference for offices all around your campus. For additional information, visit About the Clearinghouse.

TUTORIALS

ENROLLMENT REPORTING: What you need to know to help you stay in compliance

Before You Get Started

Before You Get Started

Things to know before submitting your files.

Submission Frequency

Submission Frequency

How often to submit enrollment files to the Clearinghouse.

Transmission Types

Transmission Types

Understanding file transmission types.

Viewing Error Reports

Viewing Error Reports

Viewing and understanding your error report.

Error 208

Error 208

Resolving error 208, unreported student previously enrolled in term.

Error 1520

Error 1520

Resolving error 1520, program enrollment status start date is blank, invalid, or a future date.

AGD and ACD Errors

AGD and ACD Errors

Resolving anticipated graduation and completion date related errors.

Viewing Rejected Student Records

Viewing Rejected Student Records

Viewing and understanding rejected student records from your most recent transmission.

Editing Individual Student Records

Editing Individual Student Records

Editing individual student enrollment records.

Changing Your Reporting Schedule

Changing Your Reporting Schedule

Viewing and changing your future transmission schedule.

Difference Between Early and Advanced Registration

Difference Between Early and Advanced Registration

The differences between early registration and advanced registration files.

METEOR NETWORK: Understanding how Meteor assists both students and participating schools.

NSC SECURE SITE: How to understand and use your school Secure Site

Overview

Overview

An overview of the Clearinghouse Secure Site.

How to Login to the Secure and the FTP Sites

How to Login to the Secure and the FTP Sites

How to login to the Secure Site and the FTP site.

How to View All School Users

How to View All School Users

How to view all existing Clearinghouse school users and contacts.

How to Manage Existing Users

How to Manage Existing Users

How to use the Clearinghouse secure site to manage an existing school user.

How to Add a New User

How to Add a New User

How to add a new school user on the secure site.

STUDENTTRACKER® SERVICES: Learn about our StudentTracker® services

StudentTracker for High Schools

StudentTracker for High Schools

An overview of StudentTracker for High Schools and how it can help your school or district.

StudentTracker for Colleges and Universities

StudentTracker for Colleges and Universities

Learn how StudentTracker for Colleges and Universities can provide useful data to your school.

TRANSCRIPT SERVICES: Managing transcript requests, step-by-step

Viewing the Summary Snapshot

Viewing the Summary Snapshot

An overview of the Summary Snapshot.

Managing Orders from Summary Snapshot

Managing Orders from Summary Snapshot

Managing and processing orders from the Summary Snapshot.

Updating Recipient Email Address

Updating Recipient Email Address

Updating recipient’s email address on open electronic orders.

Updating Requestor Email Address

Updating Requestor Email Address

Updating requestor’s email address on both open and closed orders.

Resending Electronic Transcripts

Resending Electronic Transcripts

Resending electronic transcripts.

Reducing Fees on Electronic Orders

Reducing Fees on Electronic Orders

Reducing fees on electronic transcript orders.

Processing Orders with Attachments

Processing Orders with Attachments

Processing attachments added by requestors on transcript orders.

Searching and Managing Column Views

Searching and Managing Column Views

Searching for orders using with search criteria and customizing columns views.

VERIFICATION SERVICES: How to get started using DegreeVerify and more

Reviewing Pending Queue

Reviewing Pending Queue

Reviewing and working outstanding requests requiring school research.

Add a Degree Record

Add a Degree Record

Adding an individual degree record to the Clearinghouse system.

Using the Verification Summary

Using the Verification Summary

Generating a list of received requests using search criteria fields.

Searching for a Verification Transaction

Searching for a Verification Transaction

Searching for verification transactions for a single student.

Reconciling Your Surcharge Revenue

Reconciling Your Surcharge Revenue

How surcharge reports help track and reconcile your surcharge revenue.

UPCOMING WEBINARS

StudentTracker® for High Schools: Getting Started

Apr. 6, May 4, Jun. 1 | 2:00pm EST

Step-by-step details on how to create, test, and submit your StudentTracker graduates and request file queries. Recommended for user who are responsible for crating and submitting StudentTracker data files.

StudentTracker® for High Schools: Generating & Understanding Your Reports

Apr. 20, May 18, Jun. 15 | 2:00pm EST

Detailed overview of the StudentTracker for High Schools report output files, including how to generate reports within the web tool. Recommended for users who will generate and/or use StudentTracker for High Schools reports.

StudentTracker® for High Schools: Account Management

Apr. 13, May 11, Jun. 8 | 2:00pm EST

Overview of the StudentTracker for High Schools’ web tool, including the responsibilities of StudentTracker users. Recommended for all users who access and use StudentTracker’s web tool.

To sign up for any of these webinars, visit http://www.studentclearinghouse.info/webinars/.

USER HELP & FAQS

If you already use Clearinghouse services, you’ll find instructions, FAQs, and more in the online help for each of our services below. For a visual tour, visit our tutorial on Help Center Navigation.

 

Schools

 

Students & Alumni

 

Background Screeners, Employers & Requestors

HOW CAN WE HELP YOU?

We welcome your questions about your Clearinghouse service as well as any suggestions you have for content/help that you would like to see.

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