On Demand

Learn how to use Clearinghouse services at your own pace through our library of online tutorials and recorded webinars.

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Video Tutorials

Quick how-to videos. Great for quick instruction on common processes or tasks.

Error 1577

Error 1577

Resolving error 1577, campus and program level statuses are in conflict.

Transcript Center: Review PDF Transcripts

Transcript Center: Review PDF Transcripts

This video demonstrates how to review PDF transcripts in Transcript Center.

Transcript Center: Submit a Transcript Order

Transcript Center: Submit a Transcript Order

This video demonstrates how students and alumni can submit a transcript order through the Transcript Center.

Transcript Center: Send Mulitple Transcripts

Transcript Center: Send Mulitple Transcripts

This video demonstrates how to send transcripts for multiple students in Transcript Center.

Transcript Center: Send a Transcript

Transcript Center: Send a Transcript

This video demonstrates how to send a single student transcript in Transcript Center.

Transcript Center: Request a Transcript

Transcript Center: Request a Transcript

This video demonstrates how to request a student transcript in Transcript Center.

Transcript Center: Login Help

Transcript Center: Login Help

This video demonstrates how to log in to Transcript Center.

Transcript Center: Fulfill a Transcript Request

Transcript Center: Fulfill a Transcript Request

This video demonstrates how to fulfill a transcript request in Transcript Center.

Transcript Center: Fulfill a Student Order

Transcript Center: Fulfill a Student Order

This video demonstrates how to fulfill a student transcript order submitted in Transcript Center.

Transcript Center: Accept a Record or Transcript

Transcript Center: Accept a Record or Transcript

This video demonstrates how to accept a single student's record or transcript from an institution in Transcript Center.

Reverse Transfer Demo

Reverse Transfer Demo

An introduction to Reverse Transfer at the Clearinghouse.

StudentTracker for High Schools Overview

StudentTracker for High Schools Overview

An overview of StudentTracker for High Schools and how it can help your school or district.

SSCR Error Correction

SSCR Error Correction

Reviewing and correcting your SSCR errors on the Clearinghouse secure site.

How To: Accessing School Types in the 2016 High School Benchmarks Report

How To: Accessing School Types in the 2016 High School Benchmarks Report

This video demonstrates how to access school types in the 2016 High School Benchmarks Report from the National Student Clearinghouse ...

Transcript Services: Searching and Managing Column Views

Transcript Services: Searching and Managing Column Views

Searching for transcript orders using search criteria and customizing column views.

Processing Orders with Attachments

Processing Orders with Attachments

Processing attachments added by requestors on transcript orders.

Reducing Fees on Electronic Orders

Reducing Fees on Electronic Orders

Reducing fees on electronic transcript orders.

Resending Electronic Transcripts

Resending Electronic Transcripts

How resend electronic transcripts.

Updating Requestor Email Address

Updating Requestor Email Address

Updating requestor’s email address on both open and closed orders.

Updating Recipient Email Address

Updating Recipient Email Address

Updating recipient’s email address on open electronic orders.

Managing Orders from Summary Snapshot

Managing Orders from Summary Snapshot

Managing and processing orders from the summary snapshot.

Viewing the Summary Snapshot

Viewing the Summary Snapshot

An overview of the summary snapshot.

Managing Requestor Alerts

Managing Requestor Alerts

Viewing and editing alert messages for verification requestors.

Reconciling Your Surcharge Revenue

Reconciling Your Surcharge Revenue

How surcharge reports help track and reconcile your surcharge revenue.

Searching for a Verification Transaction

Searching for a Verification Transaction

Searching for verification transactions for a single student.

Using the Verification Summary

Using the Verification Summary

Generating a list of received requests using search criteria fields.

Add a Degree Record

Add a Degree Record

Adding an individual degree record to the Clearinghouse system.

Reviewing Pending Queue

Reviewing Pending Queue

Reviewing and working outstanding requests requiring school research.

Query Types – StudentTracker for Colleges and Universities

Query Types – StudentTracker for Colleges and Universities

Learn what types of queries are available to colleges and universities using StudentTracker.

StudentTracker for Colleges and Universities

StudentTracker for Colleges and Universities

Learn how StudentTracker for Colleges and Universities can provide useful data to your school.

How to Add a New User

How to Add a New User

How to add a new school user on the secure site.

How to Manage Existing Users

How to Manage Existing Users

How to use the Clearinghouse secure site to manage an existing school user.

How to View All School Users

How to View All School Users

How to view all existing Clearinghouse school users and contacts.

How to Login to the Secure and the FTP Sites

How to Login to the Secure and the FTP Sites

How to login to the Secure Site and the FTP site.

Secure Site Overview

Secure Site Overview

An overview of the Clearinghouse Secure Site.

Difference Between Early and Advanced Registration

Difference Between Early and Advanced Registration

The differences between early registration and advanced registration files.

Changing Your Reporting Schedule

Changing Your Reporting Schedule

Viewing and changing your future transmission schedule.

Editing Individual Student Records

Editing Individual Student Records

Editing individual student enrollment records.

Viewing Rejected Student Records

Viewing Rejected Student Records

Viewing and understanding rejected student records from your most recent transmission.

Anticipated Graduation Date & Anticipated Completion Date Errors

Anticipated Graduation Date & Anticipated Completion Date Errors

Resolving anticipated graduation and completion date related errors.

Error 1520

Error 1520

Resolving error 1520, program enrollment status start date is blank, invalid, or a future date.

Error 208

Error 208

Resolving error 208, unreported student previously enrolled in term.

Viewing Error Reports

Viewing Error Reports

Viewing and understanding your error report.

Transmission Types

Transmission Types

Understanding file transmission types.

File Submission Frequency

File Submission Frequency

How often to submit enrollment files to the Clearinghouse.

Things to Know Before You Get Started Submitting Files

Things to Know Before You Get Started Submitting Files

Things to know before submitting your files.

The Meteor Network

The Meteor Network

The Meteor Network – An overview.

X Program Enrollment Status

X Program Enrollment Status

Overview of the X program enrollment status.

Enrollment Data Flow

Enrollment Data Flow

Review of how enrollment data flows between postsecondary schools, the Clearinghouse, lenders, servicers, guarantors, and NSLDS.

On-Demand Webinars

Our library of recorded webinars can be viewed at any time as a refresher or for those who are unable to attend one of our live sessions.

StudentTracker for Outreach Introduction

StudentTracker for Outreach Introduction

A high-level overview of the Clearinghouse, what StudentTracker for High schools is, what this means for you, and how you can leverage ...

Let’s Get Started: Free Trial of StudentTracker for Colleges & Universities Premium Services

Let’s Get Started: Free Trial of StudentTracker for Colleges & Universities Premium Services

Getting active StudentTracker for Colleges & University users ready to use premium services during the free trial period.

StudentTracker for Colleges & Universities: Premium Services Training

StudentTracker for Colleges & Universities: Premium Services Training

Learn how to navigate and use the StudentTracker for Colleges & Universities Premium Services features.

Welcome to the Clearinghouse’s Audit Resource Center

Welcome to the Clearinghouse’s Audit Resource Center

Meet the members of our Audit Resource Center, learn what they do and the resources available to you!

eTranscripts Best Practices & Support for Colleague by Ellucian

eTranscripts Best Practices & Support for Colleague by Ellucian

Learn best practices and where to go for support with eTranscripts for Colleague by Ellucian. Take a walk through of the student ...

eTranscripts Best Practices & Support for Banner by Ellucian

eTranscripts Best Practices & Support for Banner by Ellucian

Learn best practices and where to go for support with eTranscripts for Banner by Ellucian. Take a walk through of the student ordering ...

Transcript Services Training for New Staff of Non-Automation Schools

Transcript Services Training for New Staff of Non-Automation Schools

Learn how Transcript Services works: its features, functions, daily processes, and available support resources.

AACRAO Presents: National Student Loan Data System (NSLDS) Enrollment Reporting Statistics Page and Compliance

AACRAO Presents: National Student Loan Data System (NSLDS) Enrollment Reporting Statistics Page and Compliance

This webinar will answer institution questions on how to be in compliance, meet the 90 percent mark in terms of percentage of students ...

Connecting K12 & Higher Education Using Clearinghouse Data

Connecting K12 & Higher Education Using Clearinghouse Data

If you’ve ever wondered about the practical applications of StudentTracker, here’s your chance to find out what secondary educators are

Learn About the Benefits of Transcript Services

Learn About the Benefits of Transcript Services

Learn how you and your customers can benefit from the Clearinghouse’s Transcript Services. Take a walk through of the student ordering ...

Learn About the DegreeVerify Service

Learn About the DegreeVerify Service

Learn how your institution, staff, and customers can benefit by using DegreeVerify. This session is intended for staff at postsecondary

Enrollment Reporting Error Resolution on the Web – Beginner

Enrollment Reporting Error Resolution on the Web – Beginner

Learn tips and best practices in resolving some of the most common enrollment reporting errors.

Introduction to StudentTracker for Colleges & Universities

Introduction to StudentTracker for Colleges & Universities

Learn about StudentTracker for College & Universities, how to use it, and the query options available in this high-level overview.

Financial Aid Offices: How to Maximize Your Use of the Clearinghouse

Financial Aid Offices: How to Maximize Your Use of the Clearinghouse

Discover the National Student Clearinghouse's versatile suite of services and how we can help your Financial Aid office maximize ...

A Sneak Peek at the NEW StudentTracker for Colleges & Universities Premium Services

A Sneak Peek at the NEW StudentTracker for Colleges & Universities Premium Services

Take a look at the NEW StudentTracker for Colleges & Universities Premium Services and learn more about upcoming enhancements.

Comparing Your School to the High School Benchmarks Report

Comparing Your School to the High School Benchmarks Report

Instruction on how to compare your school's StudentTracker for High Schools reports to the Clearinghouse's annual High School ...

SSCR Error Resolution on the Web Series: Errors 30, 32, 69, 77, 78 and 79

SSCR Error Resolution on the Web Series: Errors 30, 32, 69, 77, 78 and 79

Learn how to resolve SSCR errors 30, 32, 69, 77, 78 and 79.

SSCR Error Resolution on the Web Series: Errors 22 and 38

SSCR Error Resolution on the Web Series: Errors 22 and 38

Learn how to resolve SSCR errors 22 and 38.

The Future of Education and Verifying Credentials

The Future of Education and Verifying Credentials

This session brings together experts to discuss the latest education credentials trends and their impact on verifying academic achievement.

AACRAO: Time to Degree Report with Research Director Afet Dundar

AACRAO: Time to Degree Report with Research Director Afet Dundar

This session explore college pathways of students who completed an associate or bachelor’s degree in 2014-15, regardless of how long it

Enrollment Reporting Error Resolution on the Web – Intermediate/Advanced

Enrollment Reporting Error Resolution on the Web – Intermediate/Advanced

Learn tips and best practices in resolving some of the most common enrollment reporting errors.

How to use NEW StudentTracker for Colleges & Universities

How to use NEW StudentTracker for Colleges & Universities

New enhancements ahead! For a look at the new enhancements StudentTracker users can expect to see this summer, watch our recorded webinar.

Discover the Clearinghouse: The Evolving Enrollment Compliance Reporting Landscape

Discover the Clearinghouse: The Evolving Enrollment Compliance Reporting Landscape

Explore NSC's partnership with FSA and NSLDS, how regulations evolve into system enhancements, and what it means for you.

Reverse Transfer: A National Solution

Reverse Transfer: A National Solution

Join us for an overview of Reverse Transfer: What it is, how it affects you and your students, and benefits of the service.

Introduction to StudentTracker for High Schools

Introduction to StudentTracker for High Schools

A high-level overview of the Clearinghouse, what StudentTracker for High schools is, what this means for you, and how you can leverage ...

Audit Resource Center: Preparing for Your Annual Audit

Audit Resource Center: Preparing for Your Annual Audit

Our 30-minute recorded webinar will walk you through how to prepare for your annual federal compliance audit, including free resources.

Enrollment Reporting: The Case of the Perpetual Student

Enrollment Reporting: The Case of the Perpetual Student

Learn how to report your students after they've graduated and continued on into a new program at your institution.

Holding Hands: Maximizing Your Compliance and Enrollment Reporting

Holding Hands: Maximizing Your Compliance and Enrollment Reporting

This session is designed to help your financial aid and registrar offices work together more effectively in order to get the most out ...

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