Postsecondary Education

Higher education users, you will find everything you need to learn more about our services for colleges and universities and how to use them. Learning content is added regularly, so make sure you subscribe to this site to receive alerts on the latest information, resources, and events.

For questions or suggestions for new learning content, contact us.

Register for our live webinars and in-person sessions, and find out which conferences we will be attending.

Watch our how-to videos for quick instruction on common processes and tasks.

Check out our library of recorded webinars available for viewing any time.

Learn tips and tricks on how to use your Clearinghouse services to the fullest. Questions come in all the time from our users. Our answers to current topics and issues may help you too.

Access our user guides and online help for details and step-by-step instructions on using your Clearinghouse services.

Live Sessions

Select an event to see the details or click the button below to see the full calendar.

Video Tutorials

Error 1577

Error 1577

Resolving error 1577, campus and program level statuses are in conflict.

Reverse Transfer Demo

Reverse Transfer Demo

An introduction to Reverse Transfer at the Clearinghouse.

SSCR Error Correction

SSCR Error Correction

Reviewing and correcting your SSCR errors on the Clearinghouse secure site.

Transcript Services: Searching and Managing Column Views

Transcript Services: Searching and Managing Column Views

Searching for transcript orders using search criteria and customizing column views.

Processing Orders with Attachments

Processing Orders with Attachments

Processing attachments added by requestors on transcript orders.

Reducing Fees on Electronic Orders

Reducing Fees on Electronic Orders

Reducing fees on electronic transcript orders.

Resending Electronic Transcripts

Resending Electronic Transcripts

How resend electronic transcripts.

Updating Requestor Email Address

Updating Requestor Email Address

Updating requestor’s email address on both open and closed orders.

Updating Recipient Email Address

Updating Recipient Email Address

Updating recipient’s email address on open electronic orders.

Managing Orders from Summary Snapshot

Managing Orders from Summary Snapshot

Managing and processing orders from the summary snapshot.

Viewing the Summary Snapshot

Viewing the Summary Snapshot

An overview of the summary snapshot.

Managing Requestor Alerts

Managing Requestor Alerts

Viewing and editing alert messages for verification requestors.

Reconciling Your Surcharge Revenue

Reconciling Your Surcharge Revenue

How surcharge reports help track and reconcile your surcharge revenue.

Searching for a Verification Transaction

Searching for a Verification Transaction

Searching for verification transactions for a single student.

Using the Verification Summary

Using the Verification Summary

Generating a list of received requests using search criteria fields.

Add a Degree Record

Add a Degree Record

Adding an individual degree record to the Clearinghouse system.

Reviewing Pending Queue

Reviewing Pending Queue

Reviewing and working outstanding requests requiring school research.

Query Types – StudentTracker for Colleges and Universities

Query Types – StudentTracker for Colleges and Universities

Learn what types of queries are available to colleges and universities using StudentTracker.

StudentTracker for Colleges and Universities

StudentTracker for Colleges and Universities

Learn how StudentTracker for Colleges and Universities can provide useful data to your school.

How to Add a New User

How to Add a New User

How to add a new school user on the secure site.

How to Manage Existing Users

How to Manage Existing Users

How to use the Clearinghouse secure site to manage an existing school user.

How to View All School Users

How to View All School Users

How to view all existing Clearinghouse school users and contacts.

How to Login to the Secure and the FTP Sites

How to Login to the Secure and the FTP Sites

How to login to the Secure Site and the FTP site.

Secure Site Overview

Secure Site Overview

An overview of the Clearinghouse Secure Site.

Difference Between Early and Advanced Registration

Difference Between Early and Advanced Registration

The differences between early registration and advanced registration files.

Changing Your Reporting Schedule

Changing Your Reporting Schedule

Viewing and changing your future transmission schedule.

Editing Individual Student Records

Editing Individual Student Records

Editing individual student enrollment records.

Viewing Rejected Student Records

Viewing Rejected Student Records

Viewing and understanding rejected student records from your most recent transmission.

Anticipated Graduation Date & Anticipated Completion Date Errors

Anticipated Graduation Date & Anticipated Completion Date Errors

Resolving anticipated graduation and completion date related errors.

Error 1520

Error 1520

Resolving error 1520, program enrollment status start date is blank, invalid, or a future date.

Error 208

Error 208

Resolving error 208, unreported student previously enrolled in term.

Viewing Error Reports

Viewing Error Reports

Viewing and understanding your error report.

Transmission Types

Transmission Types

Understanding file transmission types.

File Submission Frequency

File Submission Frequency

How often to submit enrollment files to the Clearinghouse.

Things to Know Before You Get Started Submitting Files

Things to Know Before You Get Started Submitting Files

Things to know before submitting your files.

The Meteor Network

The Meteor Network

The Meteor Network – An overview.

X Program Enrollment Status

X Program Enrollment Status

Overview of the X program enrollment status.

Enrollment Data Flow

Enrollment Data Flow

Review of how enrollment data flows between postsecondary schools, the Clearinghouse, lenders, servicers, guarantors, and NSLDS.

On-Demand Webinars

Enrollment Reporting: Delving into G from Degree

Enrollment Reporting: Delving into G from Degree

Our presenters provide you with an overview of the G from Degree feature for graduate enrollment reporting.

Using StudentTracker to Assist with the IPEDS Outcome Measures Reporting

Using StudentTracker to Assist with the IPEDS Outcome Measures Reporting

Learn how StudentTracker can help with IPEDS Outcome Measures Reporting

Learn About the NSC SecurePrint Feature in Transcript Services

Learn About the NSC SecurePrint Feature in Transcript Services

Learn about the NEW NSC SecurePrint feature in Transcript Services.

Enrollment Reporting: NSLDS’s New L Status Requirement, Explained

Enrollment Reporting: NSLDS’s New L Status Requirement, Explained

This webinar will help users gain a better understanding of new NSLDS guidance for summer, less than half-time reporting for ...

Ask the Experts: DegreeVerify

Ask the Experts: DegreeVerify

Clearinghouse DegreeVerify experts answer audience submitted questions from active users of the service.

Learn About the Benefits of Ellucian eTranscripts

Learn About the Benefits of Ellucian eTranscripts

Learn how you and your customers can benefit from the Clearinghouse’s Ellucian eTranscripts.

Meet & Beat the NSLDS 90% Threshold Effective Partnership Between Financial Aid & Registrar Offices

Meet & Beat the NSLDS 90% Threshold Effective Partnership Between Financial Aid & Registrar Offices

This webinar will help you better understand the NSLDS Enrollment Reporting Statistics Page and the percent certified with program ...

G from Degree: Transparency Enhancement

G from Degree: Transparency Enhancement

Our presenters provide you with an overview of the G from Degree enhancement.

Let’s Get Started: Free Trial of StudentTracker for Colleges & Universities Premium Services

Let’s Get Started: Free Trial of StudentTracker for Colleges & Universities Premium Services

Getting active StudentTracker for Colleges & University users ready to use premium services during the free trial period.

StudentTracker for Colleges & Universities: Premium Services Training

StudentTracker for Colleges & Universities: Premium Services Training

Learn how to navigate and use the StudentTracker for Colleges & Universities Premium Services features.

Welcome to the Clearinghouse’s Audit Resource Center

Welcome to the Clearinghouse’s Audit Resource Center

Meet the members of our Audit Resource Center, learn what they do and the resources available to you!

eTranscripts Best Practices & Support for Colleague by Ellucian

eTranscripts Best Practices & Support for Colleague by Ellucian

Learn best practices and where to go for support with eTranscripts for Colleague by Ellucian. Take a walk through of the student ...

eTranscripts Best Practices & Support for Banner by Ellucian

eTranscripts Best Practices & Support for Banner by Ellucian

Learn best practices and where to go for support with eTranscripts for Banner by Ellucian. Take a walk through of the student ordering ...

Transcript Services Training for New Staff of Non-Automation Schools

Transcript Services Training for New Staff of Non-Automation Schools

Learn how Transcript Services works: its features, functions, daily processes, and available support resources.

AACRAO Presents: National Student Loan Data System (NSLDS) Enrollment Reporting Statistics Page and Compliance

AACRAO Presents: National Student Loan Data System (NSLDS) Enrollment Reporting Statistics Page and Compliance

This webinar will answer institution questions on how to be in compliance, meet the 90 percent mark in terms of percentage of students ...

Enrollment Reporting Error Resolution on the Web – Beginner

Enrollment Reporting Error Resolution on the Web – Beginner

Learn tips and best practices in resolving some of the most common enrollment reporting errors.

Introduction to StudentTracker for Colleges & Universities

Introduction to StudentTracker for Colleges & Universities

Learn about StudentTracker for College & Universities, how to use it, and the query options available in this high-level overview.

A Sneak Peek at the NEW StudentTracker for Colleges & Universities Premium Services

A Sneak Peek at the NEW StudentTracker for Colleges & Universities Premium Services

Take a look at the NEW StudentTracker for Colleges & Universities Premium Services and learn more about upcoming enhancements.

SSCR Error Resolution on the Web Series: Errors 30, 32, 69, 77, 78 and 79

SSCR Error Resolution on the Web Series: Errors 30, 32, 69, 77, 78 and 79

Learn how to resolve SSCR errors 30, 32, 69, 77, 78 and 79.

SSCR Error Resolution on the Web Series: Errors 22 and 38

SSCR Error Resolution on the Web Series: Errors 22 and 38

Learn how to resolve SSCR errors 22 and 38.

The Future of Education and Verifying Credentials

The Future of Education and Verifying Credentials

This session brings together experts to discuss the latest education credentials trends and their impact on verifying academic achievement.

AACRAO: Time to Degree Report with Research Director Afet Dundar

AACRAO: Time to Degree Report with Research Director Afet Dundar

This session explore college pathways of students who completed an associate or bachelor’s degree in 2014-15, regardless of how long it

Enrollment Reporting Error Resolution on the Web – Intermediate/Advanced

Enrollment Reporting Error Resolution on the Web – Intermediate/Advanced

Learn tips and best practices in resolving some of the most common enrollment reporting errors.

How to use NEW StudentTracker for Colleges & Universities

How to use NEW StudentTracker for Colleges & Universities

New enhancements ahead! For a look at the new enhancements StudentTracker users can expect to see this summer, watch our recorded webinar.

Discover the Clearinghouse: The Evolving Enrollment Compliance Reporting Landscape

Discover the Clearinghouse: The Evolving Enrollment Compliance Reporting Landscape

Explore NSC's partnership with FSA and NSLDS, how regulations evolve into system enhancements, and what it means for you.

Reverse Transfer: A National Solution

Reverse Transfer: A National Solution

Join us for an overview of Reverse Transfer: What it is, how it affects you and your students, and benefits of the service.

Audit Resource Center: Preparing for Your Annual Audit

Audit Resource Center: Preparing for Your Annual Audit

Our 30-minute recorded webinar will walk you through how to prepare for your annual federal compliance audit, including free resources.

Enrollment Reporting: The Case of the Perpetual Student

Enrollment Reporting: The Case of the Perpetual Student

Learn how to report your students after they've graduated and continued on into a new program at your institution.

Holding Hands: Maximizing Your Compliance and Enrollment Reporting

Holding Hands: Maximizing Your Compliance and Enrollment Reporting

This session is designed to help your financial aid and registrar offices work together more effectively in order to get the most out ...

Popular Topics & Tips

Good Student Discount Certificates

Good Student Discount Certificates

How is Good Student Discount information determined and reported to the Clearinghouse?

Verification Services Alert Messages

Verification Services Alert Messages

Where do you set up alert messages for verification requestors?

Average Enrollment File Processing Times

Average Enrollment File Processing Times

How long does it take for the Clearinghouse to process enrollment files?

Determining File Submission Frequency

Determining File Submission Frequency

When should I submit my files?

Required and Optional Transmission Types

Required and Optional Transmission Types

What Is the difference between Standard and Non-Standard files?

Using Certification Dates for Enrollment File Reporting

Using Certification Dates for Enrollment File Reporting

When submitting enrollment reports to the Clearinghouse, should the certification date change each time? Can the census date be used ...

Handling Requests to Reverify a Verification

Handling Requests to Reverify a Verification

How should we handle requests from requestors to reverify verifications?

Who Can Use Student Self-Service?

Who Can Use Student Self-Service?

What is Student Self-Service and who can access it?

X